Shipping & Delivery Policy
Thank you for choosing Soluge. We are committed to providing a seamless experience from the moment you place your order until your digital services are delivered. Please review our shipping and delivery policy below for more details.
1. Service Delivery Process
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- As soon as you request assignment help or tutoring services we will send you a confirmation and discussion about the next steps from our dedicated executive.
- Our team will select the best expert according to your needs to deliver top-notch service within the agreed schedule.
- We will update you about your service request through email, Whatsapp or direct communication from our team until completion.
2. Expected Delivery Timeline
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- Digital service delivery time varies according to the intricacies and range of the project requested.
- We deliver standard service requests either within 48 hours or according to the schedule established with the executive.
- Turnaround times for urgent requests and custom solutions vary and will be addressed in our initial consultation.
3.Issues with Service Delivery
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- Should you encounter any problems with service delivery or need adjustments to your order please reach out to our support team at admin@soluge.com no later than 48 hours after you place your order.
- Our team will quickly respond to your issues and guarantee a smooth resolution process.
4. Refund & Cancellation Policy
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- Our refund policy covers only instances where a service has not been delivered or where there are discrepancies with the provided service.
- For cancellation requests before service initiation check our [Refund Policy] to determine eligibility requirements.
- Please contact us through admin@soluge.com +1(313)466-6102 if you need any assistance or wish to receive updates.
